7400 Privacy Policy — Your Personal Data Protection

Effective Date: 1 January 2026

This Privacy Policy explains how the 7400 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy and ensuring your data is handled transparently, securely, and responsibly at all times.

SSL Encryption Active Data Not Sold to Third Parties MYR Payment Information Protected Your Privacy Comes First Right to Access and Data Deletion SSL Encryption Active Data Not Sold to Third Parties MYR Payment Information Protected Your Privacy Comes First Right to Access and Data Deletion

Information We Collect from You

When you register and use the 7400 platform, we collect various types of information to ensure a safe, seamless, and personalised user experience. This information is collected directly from you or automatically as you use the platform.

Account Information

During registration, we collect your full name, email address, phone number, date of birth, and chosen password. This information is used to verify your identity, manage your account, and contact you regarding account activity.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your chosen payment method, such as your e-wallet account number or bank transfer details. We do not store credit or debit card numbers directly — all payment processing is handled through secure, certified payment gateways.

Device and Browser Information

We automatically collect technical information when you access the platform, including your IP address, browser type, operating system, device model, screen resolution, and general geographic location. This information is used to troubleshoot technical issues, detect suspicious activity, and optimise the platform for your device.

Usage Data & Activity History

We maintain records of gaming activity, transaction history, login and logout times, and your interactions with platform features. This data is used for account management, fraud detection, legal compliance, and service improvement.

Johor Bahru-inspired online platform with local cultural elements
Types of Data Collected
  • Account & identity information
  • Payment details in MYR
  • Device and browser data
  • Transaction and gaming history
  • Cookies and session tracking data

How Your Data Is Used

7400 uses the information collected for legitimate and transparent purposes. We do not use your data for any purpose not stated in this Privacy Policy.

Account Management

Allows you to register, log in, update your profile, and securely access all platform features. Includes identity verification for withdrawal processes.

Transaction Processing

Processing deposits and withdrawals in Malaysian Ringgit (MYR), verifying the source of funds, and maintaining accurate transaction records for account and compliance purposes.

Security and Fraud Detection

Monitoring suspicious activity, detecting unauthorised access attempts, and protecting user accounts from misuse or security threats.

Platform Improvements

Analysing usage patterns to understand how users interact with the platform, so we can improve the interface, performance, and most-used features.

Service Communications

Sending account-related notifications such as transaction confirmations, security alerts, and important updates about policy changes or platform services.

Legal Compliance

Meeting applicable legal and regulatory obligations, including record-keeping requirements, reporting to authorities where required, and compliance with anti-money laundering policies.

Cookies and Tracking Technologies

The 7400 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session tracking and security management. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform — such as the most frequently visited pages and error messages encountered — helps us improve the overall experience.
  • Preference Cookies: Storing user preferences such as language settings and display preferences so you don't have to reconfigure them each time you access the platform.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the usability of the platform.

Data Storage & Security

7400 stores user data on servers protected with industry-standard encryption. All information transmitted between your browser and our platform is encrypted using SSL/TLS protocol.

Data retention periods depend on the type of information and applicable legal requirements. Transaction data is retained for the minimum period prescribed by accounting and financial regulations. Active account data is retained for as long as the account remains active, and closed account data is retained for a prescribed period following closure.

Security Measures in Place
  • SSL/TLS encryption for all data communications
  • Two-step verification for account access
  • Continuous suspicious activity monitoring
  • Restricted access to user data among staff
  • Regular security audits on platform systems

Data Sharing and User Rights

Sharing with Third Parties

7400 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, we may share data in the following limited circumstances:

  • Service Providers: We share necessary information with third-party service providers such as payment gateways, hosting providers, and identity verification services that help us operate the platform. They are required to comply with strict security standards.
  • Legal Requirements: We may disclose information to authorities where required by law, court order, or a legitimate request from a law enforcement agency.
  • Rights Protection: We may disclose information to protect the rights, property, or safety of 7400, its users, or the public when required.

User Rights Over Personal Data

As a 7400 platform user, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
  • Right to Rectification: You may request corrections to inaccurate or incomplete information in your records via account settings or customer support.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
  • Right to Object: You can object to the processing of your personal data for specific purposes by contacting our support team.
  • Right to Portability: You have the right to receive your personal data in a machine-readable format for transfer to another party.

To exercise any of the rights above, contact us by email: [email protected]

Policy Changes and How to Contact Us

Changes to This Privacy Policy

7400 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform services. The latest version will always be available on this page with an updated effective date.

If we make significant changes to how we handle your personal data, we will notify you via an in-platform notification or by email to the address registered on your account. Continued use of the platform after changes are published will be considered acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the 7400 support team through the following channels:

  • Email: [email protected]
  • Live chat within the platform after logging in to your account

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For requests relating to user rights such as data access or deletion, please provide sufficient account information to facilitate identity verification.

A stylish mobile casino inspired by Melaka's cultural heritage design

Your Privacy Is Our Priority

If you have further questions about how 7400 handles your data, or would like to learn more about our platform, check the FAQ section or log in to your account to reach customer support directly.

Bahasa Melayu